It's simple! After selecting the size, finish, and mounting method, on the order page you will find an option ‘Upload File’. We accept JPG, PNG, and TIFF formats with a minimum resolution of 300 DPI. The maximum file size is 10 MB. After uploading, you will see a preview – make sure everything looks perfect!

We offer standard sizes: 10x7 cm, 13x9 cm, 42x30 cm. Unfortunately, we do not yet support custom dimensions; only the sizes listed above are available.

Order processing takes 2-5 business days, depending on the size and quantity. Shipping within Poland takes 1-3 days, and to EU countries 3-7 days. Shipping costs range from 4-12 EUR – you can find details in the Shipping Policy.

Please contact customer service within 24 hours for assistance.

Our metal prints showcase every design from edge to edge, without white borders. In case a white edge is visible, we will notify you to resolve the matter prior to printing.

A discount code input box is available on the checkout page. Please note, each order can only apply one discount code. Customers should ensure they enter the correct discount code to avail of the promotional offer.

Please check the Track Your Order page in the navigation bar and follow the steps provided on the page. Ensure you have your order number and email address handy before tracking your order.

All orders are processed on an SSL-secured checkout page to ensure your data is protected. Your payment information is encrypted during transmission and is never stored on our servers, providing an additional layer of security. We use trusted third-party payment processors to handle your transactions safely and securely. Please note that our site operates under the Shopify platform, further ensuring a robust and secure shopping experience.

If your order is damaged or lost in transit, please contact us. We will provide a solution after verifying the issue. We take the quality of our products very seriously and will work quickly to resolve any issues with damaged or lost orders.

We ship orders through DHL. All orders are processed and shipped within 1-4 business days.