Shipping policy
Shipping Policy
At BOLOT STUDIO, we are committed to providing you with a seamless and transparent shipping experience. Here’s everything you need to know about how we handle shipping your orders.
Order Processing Time
All orders are processed and dispatched within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
-
Poland:
- Delivery Time: 1-3 business days
-
Cost: Calculated at checkout (typically 18 PLN)
-
European Union (EU) Countries:
- Delivery Time: 3-9 business days
- Cost: Calculated at checkout (typically €14)
We use DHL Standard Courier Delivery for all our shipments to ensure a reliable and secure door-to-door service.
Free Shipping
We are pleased to offer free shipping on all EU orders of 399.99 zł (approx. €94) or more. This will be automatically applied at checkout if your order qualifies.
International Shipping Outside the EU
Currently, we primarily ship to countries within the European Union.
For shipping inquiries to destinations outside of the EU, please contact us directly at support@bolotstudio.com, and we will do our best to accommodate your request.
Customs, Duties, and Taxes
Please be aware that any international shipments may be subject to import duties, taxes, and other customs charges upon reaching the destination country. These charges are the responsibility of the customer. BOLOT STUDIO is not responsible for these fees, and they are not included in the shipping cost. We recommend contacting your local customs office for more information.
Questions?
If you have any further questions about our shipping policy, please don’t hesitate to contact us at support@bolotstudio.com.
Thank you for shopping with us!