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Bolot Studio creates premium metal prints from your photos using dye-sublimation technology. Each print is UV-resistant, waterproof, and built to last generations. Shipped across Europe.

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GDPR Compliant

Privacy Policy

Your privacy matters to us. We are committed to protecting your personal data and being transparent about how we use it.

Bolot Studio collects only essential data needed to process your orders: name, email, shipping address, and payment information. We use industry-standard encryption and never sell your data to third parties. Under GDPR, you have the right to access, correct, or delete your data at any time. Contact support@bolotstudio.com for any privacy-related requests.

Last updated: November 2025

Data Controller

Legal Entity

BOLOT Limited Liability Company (BOLOT sp. z o.o.)

ul. Władysława Sikorskiego 6A/10, 44-196 Knurów, Poland

support@bolotstudio.com

Tax ID (NIP): 9691668738

Business Registry (REGON): 540261047

National Court Register (KRS): 0001139800

We have not appointed a Data Protection Officer as we are a small business and do not process special categories of data at large scale. For any privacy-related inquiries, please contact us at support@bolotstudio.com.

Information We Collect

We collect only the data necessary to provide our services and improve your experience

Personal Information

Name, email address, shipping address, and phone number (optional) to process and deliver your orders.

Payment Information

Payment details are processed securely through Shopify Payments. We never store your full card details.

Usage Data

IP address, browser type, pages visited, and time spent on our site to improve our services.

Uploaded Content

Photos you upload for custom prints are stored securely and never shared with third parties.

GDPR Article 6

Legal Basis for Processing

Under Article 6 of the GDPR, we process your personal data based on the following legal grounds:

Performance of Contract (Art. 6(1)(b))

Processing your order, payment, shipping, and providing customer support for your purchases.

Consent (Art. 6(1)(a))

Marketing communications, newsletters, and non-essential cookies. You can withdraw consent at any time.

Legitimate Interest (Art. 6(1)(f))

Website analytics, fraud prevention, security monitoring, and improving our services.

Legal Obligation (Art. 6(1)(c))

Tax records, invoices, and accounting documentation as required by Polish and EU law.

How We Use Your Data

Order Processing

To process and fulfill your orders, send confirmations and shipping updates.

Customer Support

To respond to your questions, requests, and provide assistance when needed.

Service Improvement

To improve our website, products, and overall customer experience.

Marketing

With your consent, to send promotional offers and newsletters. You can unsubscribe anytime.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.

You can manage your cookie preferences in your browser settings at any time.

Third Party Services

We work with trusted partners to provide our services. Your data is shared only as necessary:

  • Shopify – E-commerce platform
  • Stripe – Secure payment processing
  • DHL & InPost – Shipping and delivery
  • Google Analytics – Website analytics
GDPR Protected

Your Privacy Rights

Under GDPR and other privacy regulations, you have the following rights regarding your personal data:

Right to Access

Request a copy of all personal data we hold about you.

Right to Rectification

Request correction of any inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data from our systems.

Right to Portability

Receive your data in a machine-readable format.

Right to Object

Object to processing of your data for direct marketing.

Withdraw Consent

Withdraw your consent for data processing at any time.

To exercise any of these rights, contact us at support@bolotstudio.com

Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • SSL/TLS encryption for all data transmission
  • Restricted access to personal data on a need-to-know basis
  • Secure data storage with regular encrypted backups
  • Continuous security monitoring and threat detection

International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). When we transfer data outside the EEA, we ensure appropriate safeguards:

Shopify Inc.

Canada & USA

EU-US Data Privacy Framework & Standard Contractual Clauses (SCCs)

Stripe, Inc.

USA

EU-US Data Privacy Framework & Standard Contractual Clauses (SCCs)

Google LLC

USA

EU-US Data Privacy Framework

Microsoft (Clarity)

USA

EU-US Data Privacy Framework & Standard Contractual Clauses (SCCs)

You can request information about the specific safeguards in place by contacting us at support@bolotstudio.com.

Data Retention

We retain your personal data for specific periods based on the purpose of processing:

Order & Transaction Data

5 years from order date (required by Polish tax law)

Account Information

Until account deletion request or 3 years of inactivity

Marketing Preferences

Until consent withdrawal

Uploaded Photos

Maximum 90 days from upload, or immediately upon removal from cart

Analytics Data

26 months (anonymized)

Customer Support Records

3 years from last interaction

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Policy Updates

We may update this privacy policy from time to time. Significant changes will be communicated via email or a prominent notice on our website before they take effect.

Complaints

If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with your local data protection authority. In Poland, this is the President of the Personal Data Protection Office (UODO).

Frequently Asked Questions

GDPR Compliant
Secure Data Storage
We Never Sell Your Data

Privacy Questions?

Our team is here to help with any questions about your data or privacy rights. We typically respond within 24-48 hours.

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