Question 1

Is there a white border?

Accepted Answer

No, our metal prints are edge-to-edge with no white border. Your image extends to all four edges for a clean, modern look.

Question 2

What's the real difference between the glossy and matte finishes? Which should I choose?

Accepted Answer

Glossy finish offers maximum color vibrancy and a mirror-like shine - perfect for bold, colorful images and spaces with controlled lighting. Matte finish provides a sophisticated, glare-free look that works beautifully in brightly-lit rooms and gives a more artistic feel. Both are equally durable and beautiful.

Question 3

How durable are Bolot Studio metal prints against fading and moisture?

Accepted Answer

Extremely durable. Our prints are fade-resistant (won't fade under normal indoor conditions), waterproof (perfect for bathrooms and kitchens). The advanced metal printing process infuses the image directly into the metal, making it virtually permanent. Note: prolonged continuous direct sunlight may cause slight fading over time.

Question 4

Why choose a metal print over a traditional canvas or paper photo print?

Accepted Answer

Metal prints offer superior color vibrancy, exceptional durability, and a modern aesthetic that paper and canvas simply can't match. They won't yellow, crack, or fade over time. Plus, they're waterproof and can be cleaned easily - perfect for any room in your home.

Question 5

How do I upload a photo for printing?

Accepted Answer

Simply use our 3D configurator above. Click the upload area or drag and drop your image. You can preview exactly how it will look on the metal print before ordering.

Question 6

What sizes are available and can I order a custom size?

Accepted Answer

We offer three sizes: The Statement (42×30 cm), The Classic (30×20 cm), and The Keepsake (13×9 cm). Currently, we don't offer custom sizes, but these three options cover most needs from desk accent to statement wall piece.

Question 7

Can I change the picture and size?

Accepted Answer

Yes! Before placing your order, you can change your photo and size as many times as you like using the configurator. After ordering, please contact us immediately if you need to make changes.

Question 8

Where do I enter my discount code?

Accepted Answer

You can enter your discount code at checkout. Look for the 'Discount code' field on the payment page before completing your purchase.

Question 9

What image resolution and quality are best for sharp metal prints, especially for the large 42×30 cm size?

Accepted Answer

For the best results on our largest size (42×30 cm), we recommend images of at least 3000×2000 pixels. Most modern smartphone photos easily meet this requirement. Our system will warn you if your image resolution might result in a less-than-optimal print.

Question 10

What mounting options are included with each print size?

Accepted Answer

The Statement (42×30 cm) and The Classic (30×20 cm) include our hidden magnetic mounting system with powerful neodymium magnets on the back, which makes your print appear to float off the wall. The Keepsake (13×9 cm) comes with strong magnets on the back — perfect for fridges, filing cabinets, or any metal surface.

Question 11

Is the 'Wall Magnetic' mount (for the 42×30 cm print) strong and wall-safe?

Accepted Answer

Yes! Our magnetic wall mount system uses industrial-strength neodymium magnets. It's incredibly secure and can hold prints up to 2kg. The wall plate attaches with industrial-strength 3M adhesive — no screws or drilling needed.

Question 12

How long does production and shipping take?

Accepted Answer

Production takes 1-3 business days. Shipping within Poland takes 1-3 business days, and EU shipping typically takes 3-7 business days.

Question 13

How can I track my order?

Accepted Answer

You'll receive a tracking number via email once your order ships. You can use this to track directly on the carrier's website.

Question 14

What carriers do you use to ship?

Accepted Answer

We use premium carriers including DHL, DPD, and local postal services depending on your location. All shipments are fully insured and trackable.

Question 15

Is your website safe?

Accepted Answer

Absolutely. Our website uses SSL encryption and we process payments through Shopify's secure payment system. We never store your full credit card details.

Question 16

What if my order is damaged or lost in transit?

Accepted Answer

Contact us immediately with photos of any damage. We'll ship a replacement at no cost to you. For lost packages, we'll work with the carrier to locate it or send a replacement.

Question 17

Can I see examples of actual customer photos printed by Bolot Studio?

Accepted Answer

Yes! Check out our reviews section above to see photos and videos from real customers. You can also find more examples on our Instagram @bolot_studio.

Question 18

What is your return policy if I'm not happy with my custom metal print?

Accepted Answer

Not happy with your print? Don't worry—we'll help! Because every print is custom-made with your image, we can't accept returns for change of mind, but just email us at support@bolotstudio.com and we'll always make it right.

The Legacy Print

Glossy

Matte

Production

Delivery

Guarantee

The Legacy Print

Glossy

Matte

Production

Delivery

Guarantee

The Legacy Print

Materials & Quality

Dimensions & Weight

Glossy

Matte

Shipping & Returns

Production

Delivery

Guarantee

Care Instructions

The Legacy Print

Materials & Quality

Dimensions & Weight

Glossy

Matte

Shipping & Returns

Production

Delivery

Guarantee

Care Instructions