Please read these terms carefully before using our website or services.
Bolot Studio's Terms of Service outline the rules and legal agreements for using our website and purchasing custom metal prints. By using our site, you agree to these terms including acceptable use, intellectual property rights, payment terms, and liability limitations. Our services are governed by Polish law.
Last updated: January 2026
BOLOT Limited Liability Company
ul. Władysława Sikorskiego 6A/10, 44-196 Knurów, Poland
Tax ID (NIP): 9691668738
Business Registry (REGON): 540261047
National Court Register (KRS): 0001139800
This website is operated by Bolot Studio. Throughout the site, the terms "we", "us" and "our" refer to Bolot Studio.
Bolot Studio offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
Questions about the Terms of Service and other questions should be sent to us at:
support@bolotstudio.comFor any and all content, including but not limited to text, images, designs, logos, trademarks, graphics, and any other materials (collectively, "Customer Materials") you submit to us for the purpose of utilizing our Products or Services, you represent and warrant that:
You acknowledge and agree that Bolot Studio and Bolot Limited Liability Company have no obligation to, and will not, verify the ownership or authenticity of the intellectual property rights for any Customer Materials you provide. The responsibility for ensuring that Customer Materials do not infringe upon any third-party rights rests solely with you.
You agree to indemnify, defend, and hold harmless Bolot Studio, Bolot Limited Liability Company, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:
We reserve the right, in our sole discretion, to refuse to process or fulfill any order, or to refuse to use any Customer Materials, that we believe may infringe upon third-party intellectual property rights, violate any law, or are otherwise deemed inappropriate, without any liability to you. Our refusal to process such an order or use such materials does not waive your indemnification obligations under this Section.
By submitting Customer Materials to us, you grant Bolot Studio and Bolot Limited Liability Company a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, modify, display, distribute, and create derivative works from the Customer Materials solely for the purpose of designing, manufacturing, and fulfilling your order for products or Services, and for our internal archival purposes. This license terminates upon the completion of your order, except for internal archival purposes.
If you are a consumer in the European Union, you have specific rights that cannot be waived or limited by these Terms.
Under EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days without giving any reason.
According to Article 16(c) of Directive 2011/83/EU, the right of withdrawal does NOT apply to contracts for the supply of goods made to the consumer's specifications or clearly personalized. Custom metal prints created from your uploaded images are personalized products. Once production has begun on your custom order, the right of withdrawal no longer applies.
You acknowledge that by placing an order for a custom metal print with your uploaded image, you are ordering a personalized product that is excluded from the right of withdrawal once production begins.
Complete and return this form only if you wish to withdraw from the contract:
To: BOLOT sp. z o.o., ul. Władysława Sikorskiego 6A/10, 44-196 Knurów, Poland, Email: support@bolotstudio.com — I hereby give notice that I withdraw from my contract of sale of the following goods: [description] — Ordered on: [date] / Received on: [date] — Consumer name: — Consumer address: — Consumer signature (only if paper form): — Date:
Under EU Directive 2019/771 (Sale of Goods Directive), you have a legal guarantee for goods purchased from us.
Request free repair of the defective product.
Request a replacement product at no additional cost.
Request a proportionate price reduction if repair/replacement is not possible.
Terminate the contract and receive a full refund for significant lack of conformity.
In accordance with Regulation (EU) No 524/2013, we inform you that the European Commission provides an Online Dispute Resolution (ODR) platform for consumers.
We are committed to resolving disputes amicably. Please contact us at support@bolotstudio.com before initiating any formal dispute procedure.
Nothing in these Terms of Service shall limit or exclude: (i) liability for death or personal injury caused by negligence; (ii) liability for fraud or fraudulent misrepresentation; (iii) any rights you have under applicable consumer protection laws regarding the conformity of goods (including the 2-year legal guarantee); or (iv) any other liability which cannot be excluded or limited under applicable law. If you are a consumer in the European Union, nothing in these Terms affects your statutory rights under applicable consumer protection legislation, including Directive 2011/83/EU on consumer rights and Directive 2019/771 on sale of goods.
Our team is ready to help clarify any questions about our Terms of Service. We typically respond within 24-48 hours.
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