Keep a standard Bolot aluminium photo print — 21×14 cm, 30×20 cm or 42×30 cm — indoors, dry and away from prolonged direct sunlight. Dust with a clean soft cloth, lightly damp for marks, then dry promptly. Avoid abrasives and solvents. Follow the supplied instructions and hang it exactly 1 minute after installing its magnetic kit on a compatible dry indoor wall. Bolot ships across Europe.
Good care includes thoughtful placement, gentle cleaning and dry indoor display.
This guide applies to standard Legacy and The Cinematic Print photo prints. The Keepsake Trio desktop format and the Address Sign have different mounting configurations, explained below. If you are still choosing a format, the metal print range lists the sizes, finishes and supplied mounting for each one.
1. Choose a Suitable Indoor Location
Standard Bolot photo prints have no UV laminate and are intended for dry indoor display. Avoid locations with:
- prolonged direct sunlight;
- splashes, persistent condensation, or steam;
- concentrated heat from a hob, radiator, or fireplace;
- doors, chairs, or foot traffic that can strike the panel.
Standard photo prints are indoor products
Legacy and Cinematic photo prints are for dry indoor display only. Bolot does not offer an exterior or special-order version. The included tool-free magnetic wall-mount kit is for compatible indoor walls; the Address Sign is Bolot's only exterior product.
2. Inspect Before Cleaning
Wash and dry your hands, remove jewellery that could scratch the surface, and inspect the print in soft light.
Identify whether the mark is loose dust, a fingerprint, a dried droplet, or physical damage. Cleaning does not repair a scratch, dent, delamination, or damaged edge. Photograph suspected damage before touching it if you may need support.
1
Inspect the print and location
Choose a dry indoor position away from prolonged direct sunlight, splash, steam, concentrated heat, and impact risk, then inspect the print itself in soft light before you touch the surface.
3. Dust Gently
Use a clean, soft, dry microfibre cloth. Fold it so that your fingertips cannot press a seam or label into the print.
Move the cloth lightly across the surface. If you feel grit, stop and lift it away rather than dragging it. Replace a dirty cloth; do not use the same cloth that cleaned a worktop, window, or car.
2
Remove loose dust
Use a clean, soft, dry microfibre cloth with light pressure. Keep grit away from the printed surface.
4. Treat Fingerprints or Marks Conservatively
If dry dusting is not enough, work through the next two steps in order.
3
Treat a mark conservatively
Use a second soft cloth only lightly dampened with water, wrung out so it is not wet or dripping. Test on a small inconspicuous area, then wipe the mark with light pressure. Do not soak the face or edges.
4
Dry promptly
Use a clean dry cloth to remove remaining moisture, then inspect the surface in soft light.
Do not spray liquid directly onto the printed face, edges or mounting components.
5. Products and Methods to Avoid
Do not use:
- paper towel, kitchen roll, abrasive sponge, brush, or scouring pad;
- polishing compound or abrasive powder;
- acetone, alcohol, solvent, bleach, descaler, or aggressive disinfectant;
- steam cleaning or pressure washing;
- soaking or submersion; or
- strong pressure that bends the panel.
The aluminium base does not make the complete print or mounting system waterproof or chemical-proof.
5
Stop before using a stronger cleaner
If the mark remains, contact Bolot support before using solvents, abrasives, bleach, descaler, or other aggressive products.
Pro Tip
If a mark does not lift with conservative care, stop. A stronger cleaner may convert a removable mark into permanent surface damage. Send support a clear photograph and describe what contacted the print.
6. Sunlight and Colour Care
Standard photo prints have no UV laminate. Choose a wall outside the prolonged direct path of sunlight, and remember that the path changes with the season.
7. Magnetic Wall Mounting
The Legacy Print Classic, The Legacy Print Statement and all Cinematic wall formats each include their own magnetic kit for a compatible dry indoor wall. Follow the supplied instructions and hang each print exactly 1 minute after kit installation.
The Keepsake Trio and Address Sign Differences
The Keepsake Trio contains three 13×9 cm prints and three separate metal desk stands. Place them on a stable, level indoor surface away from edges, spills, prolonged direct sunlight, and heat. The set is not a wall format.
Every Address Sign is glossy and UV-laminated. The customer selects exactly one kit at no extra charge: four mechanical standoffs for a compatible façade, external insulation or masonry, creating an approximately 20 mm gap; or non-magnetic adhesive for flush, no-drill mounting on a compatible exterior façade or indoor surface. Do not apply photo-print magnetic instructions to an Address Sign, and follow the instructions supplied with the selected kit.
When to Contact Support
Contact support if you see a suspected manufacturing defect, transit damage, wrong size or finish, incorrect personalisation, unexpected delamination, corrosion, or performance loss under the stated correct environment and use.
Verified quality support lets you report a manufacturing defect, transit damage, or wrong size, finish, or personalisation promptly after discovering the issue. This is an additional support channel only and does not shorten any applicable statutory period or remedy. A conforming personalised product is not eligible for a voluntary change-of-mind return. If Bolot approves a physical return, Bolot covers the return cost and provides instructions.
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Frequently Asked Questions
Use a clean, soft, dry microfibre cloth for dust. For a mark, use a second soft cloth only lightly dampened with water, wipe gently, and dry promptly. Do not spray the print or use abrasives, solvents, bleach, descaler, or scouring products.
Bolot’s current conservative care guidance does not recommend routine glass cleaner. Start with a dry or lightly damp soft cloth. If a mark remains, contact support before trying a stronger product.
Avoid prolonged direct sunlight. Standard Legacy and Cinematic photo prints have no UV laminate and are intended only for dry indoor display. Bolot offers no exterior or special-order route for photo prints; the Address Sign is its only exterior product.
Follow the supplied instructions and hang the print exactly 1 minute after installing its magnetic wall kit on a compatible dry indoor wall.
Each Legacy and Cinematic wall format includes its own magnetic wall kit for a compatible dry indoor wall. Follow only the supplied instructions and hang the print exactly 1 minute after installing the kit.
Keep all three 13×9 cm prints on their three separate metal desk stands on a stable, level indoor surface away from edges, spills, prolonged direct sunlight, and heat. Dust them using the same dry, soft microfibre-cloth method; The Keepsake Trio is not a wall product.
The products have separate instructions. For every glossy, UV-laminated DIBOND Address Sign, the customer chooses exactly one no-surcharge kit: four mechanical standoffs for a compatible façade, external insulation or masonry, creating an approximately 20 mm gap; or non-magnetic adhesive for flush, no-drill mounting on a compatible exterior façade or indoor surface. Follow the instructions for the selected kit.
